Shipping policy

Shipping Policy

Orders are processed within 3–5 business days (excluding weekends and holidays).

Once your order has shipped, you’ll receive a confirmation email with tracking information.

Please note:

  • Shipping times may vary depending on location and carrier delays
  • Queen in the City™ is not responsible for delays caused by shipping carriers, weather, or transit   disruptions
  • Customers are responsible for providing accurate shipping information at checkout
  • Incorrect or incomplete addresses may result in delayed or undeliverable orders

 If you experience an issue with your shipment, please contact:

admin@queeninthecitybrand.com