Frequently Asked Questions
✨ What is the RemindHer Journal?
The RemindHer Journal is a self-guided reflection journal created to help you pause, reflect, and reconnect with yourself through prompts, affirmations, and intentional moments.
It’s designed to be used at your own pace — no pressure, no rules, just presence.
📓 Is the journal guided or self-guided?
The RemindHer Journal is self-guided.
You’ll find thoughtfully written prompts and affirmations, but you decide:
- when to write
- how much to write
- what feels true for you
There’s no “right” way to use it.
📦 Do you offer both physical and digital versions?
Yes.
- Physical Journal – shipped directly to you
- Digital Journal (eBook) – delivered instantly via download after purchase
Availability of versions may vary.
💻 How does the digital download work?
After purchasing the digital journal:
- You’ll receive a download link on the order confirmation page
- You’ll also receive an email with the download link
- Downloads are limited to 1–2 attempts per purchase
Please save your file after downloading.
🚫 What is your refund policy?
Due to the personal and reflective nature of our products, all sales are final.
We do not offer refunds or exchanges on:
- Physical journals
- Digital products or downloads
If your physical journal arrives damaged or incorrect, please contact us within 7 days of delivery.
🚚 How long does shipping take?
Orders are processed within 3–5 business days.
Shipping times vary based on location. Once your order ships, you’ll receive tracking information via email.
🧠 Is this a therapy or mental health product?
No.
The RemindHer Journal is intended for personal reflection and self-growth only.
It is not a substitute for professional medical, mental health, or therapeutic care.
🔒 Can I share or resell the journal?
No.
All RemindHer products are for personal use only and may not be reproduced, shared, or resold in any form.
📩 How can I contact you?
If you have questions or need support, email us at:
admin@queeninthecitybrand.com
We respond within 1–2 business days.